Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Crown Trail.
We are committed to delivering your order safely and efficiently. Please review the information below regarding our shipping procedures.
Shipping Coverage
Crown Trail proudly offers worldwide shipping.
We currently ship to customers across North America, Europe, Asia, Oceania, and many other international destinations.
Free Worldwide Shipping
We provide FREE standard shipping on all orders worldwide.
No minimum purchase is required to qualify for free shipping.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
During peak seasons, holidays, or promotional events, processing times may be extended slightly.
Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Time
Estimated delivery time for most destinations is:
7–10 business days
Please note that delivery estimates are not guarantees and may vary depending on:
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Destination country
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Customs clearance procedures
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Carrier delays
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Weather conditions
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Public holidays
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Other unforeseen circumstances
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Tracking updates may require several days to appear after shipment.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by local authorities.
These charges, when applicable, are the responsibility of the customer.
Crown Trail is not responsible for customs delays or fees imposed by destination countries.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is delayed, returned, or undeliverable due to incorrect address information, additional shipping charges may apply.
Lost or Delayed Shipments
If your order has not arrived within the expected delivery timeframe, please contact our support team.
We will work with the shipping carrier to investigate and help resolve the issue.
Damaged Packages
If your package arrives visibly damaged, please document the condition and contact us immediately at:
Whenever possible, please include photographs of:
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The shipping package
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The shipping label
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The damaged product
Contact Information
Crown Trail
Website: https://crowntrail.store
Address:
4662 Todd St
Vancouver, BC V5R 3P8
Canada
Phone: (604) 868-8781
Email: support@crowntrail.store
Thank you for choosing Crown Trail.
Lead Every Journey with Confidence.